Privacy Policy – Jaitulunad( R.) Payment Gateway

Effective Date

15/07/2025

Organisation Name

Jaitulunad ( R.)

Registration

Registered under the Societies Registration Act, Karnataka, Registration Number:

DKM-S95-2015-16

1. Introduction

Jai Tulunad (r.)  ("we", "us", or "our") is committed to protecting the privacy of our members, donors, volunteers, website visitors, and anyone who interacts with us. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

2. Information We Collect:

We may collect the following categories of information:

  • Personal Information: Name, phone number, email address, address, PAN/Aadhaar (if required for KYC).

  • Financial Information: Bank account details, credit/debit card details, UPI ID, wallet info.

  • Transaction Information: Amount, date/time, merchant name, payment mode.

  • Device & Log Data: IP address, browser type, device ID, OS version, location (if enabled).

  • Cookies & Tracking: For session handling, fraud prevention, and analytics.        

3. Use of Information

We use the collected data for:

Processing transactions

  • Verifying identity (KYC/AML compliance)
  • Manage memberships and donations
  • Preventing fraud and enhancing security
  • Customer support and dispute resolution
  • Improving services and user experience
  • Regulatory compliance (as required by RBI or government)        

                

4. Sharing of Information

We may share your data with:

  • Partner banks, financial institutions, card networks
  • Regulatory authorities (RBI, tax authorities) under compliance obligations
  • Third-party service providers for hosting, analytics, KYC, fraud detection
  • Law enforcement agencies, if legally mandated

5. Data Retention

We retain your data only as long as necessary to fulfill legal, regulatory, and operational requirements (usually 7–10 years for financial transactions).

6. Security

We use industry-standard encryption (SSL/TLS), tokenization, and PCI-DSS compliance measures to protect your data.

7. Your Rights

You may:

  • Request access, correction, or deletion of your personal data
  • Withdraw consent (subject to legal obligations)
  • Lodge complaints with the Jaitulunad (R.) Founder committee: [email protected] as first level of escalation and with the Data Protection Authority of India (when applicable) as final level of escalation.

8. Grievance Redressal

Grievance Officer: Founder Committee, Jaitulunad (R.)

Email: [email protected]

Phone: Kiran Tuluve(+91-9738083278), Sharath Kodavooru(+91-9901730239)

Address: Mulki, Mangalore District, KA, India