Refund Policy – Jaitulunad( R.) Payment Gateway

Effective Date

15/07/2025

Organisation Name

Jaitulunad ( R.)

Registration

Registered under the Societies Registration Act, Karnataka, Registration Number:

DKM-S95-2015-16

1. Refund Eligibility:

All donations made to Jaitulunad ( R.)  are considered voluntary and non-refundable, unless:

  • Duplicate Transactions: Accidental multiple payments.

  • Merchant-Initiated Refunds: If Jaitulunad ( R.) agrees to refund a customer.

Note: Refund decisions for donations/membership  issues lie with the Jaitulunad ( R.)

2. Refund Process

  • Donors/Members should raise a request via email to [email protected] within 7 days of the transaction.
  • Refunds are processed within 5–7 working days after verification.
  • Refunds are made to the original payment source (card, wallet, UPI, bank).

                

3. Non-Refundable Cases

  • Payment for non-refundable goods/services as per the merchant policy
  • User negligence or incorrect details submitted
  • Chargebacks already initiated via the card network

4. Contact for Refunds

Grievance Officer: Founder Committee, Jaitulunad (R.)

Email: [email protected]

Phone: Kiran Tuluve(+91-9738083278), Sharath Kodavooru(+91-9901730239)

Address: Mulki, Mangalore District, KA, India